Tag Archives: learning

Day 5 of Cisco Live 2015

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What an incredible day at the conference! The first highlight – the NetVet Luncheon with John Chambers (exiting CEO) and Chuck Robbins (entering CEO). Chatted with an incredibly talented group before a killer Q and A with Jon and Chuck.

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More great sessions today (I will not bore you with pics), and I will be posting great notes for you on the HOTTEST Cisco topics covered this week. IMHO. Next up was the Customer Appreciation Event. Boom! Can you say Aerosmith? My dearest friends and some great classic rock. Yes, I did have to suffer through Dude Looks Like a Lady, but still incredibly entertaining overall.

The StormWind dream team!

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https://youtu.be/HnDPIjlWIFE

How Well are You REALLY Listening?

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More times than I want to admit it – I don’t listen to others all that well. Hey – after all – I am paid to TALK – not always to listen.

In the 7 Habits of Kick Ass people (I think the actual title might be Highly Effective People or something like that) – we learn there are different levels of listening. I am really going to work on empathic listening from now!

  • Ignoring – here we are not listening at all – it was I do when I hear a Kayne West song 😉
  • Pretending – I am guilty of this with my wife sometimes
  • Selective listening – we are only hearing what we want to really
  • Attentive listening (active) – we are paying attention and focusing energy on the process
  • Empathic listening  – the highest level we can achieve!

Listening